MS-700: Managing Microsoft Teams

Exam MS-700: Managing Microsoft Teams is the requirements for the Microsoft 365 Certified: Teams Administrator Associate

Exam requirements

The official exam document are published here: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

Exam preparation

Books covering the exam

No book added yet

Video training for the exam

PluralSight

• Managing Microsoft Teams (MS-700)
  https://www.pluralsight.com/paths/managing-microsoft-teams-ms-700

Youtube

• Teams Academy for IT Pros
  https://www.youtube.com/playlist?list=PLaSOUojkSiGnKuE30ckcjnDVkMNqDv0Vl

Udemy

• Skylines Academy – Microsoft MS-700 Certification: Managing Teams
  https://www.udemy.com/course/microsoft-ms-700-certification-managing-teams/

Microsoft Partner Webinar (Pre-recorded)

• Administering and managing Microsoft Teams
  https://partner.microsoft.com/en-us/training/assets/collection/administering-and-managing-a-microsoft-teams#/

Online training

Microsoft Learn

• Manage team collaboration with Microsoft Teams
  https://docs.microsoft.com/en-us/learn/paths/m365-manage-team-collaboration/
• Upgrade to Microsoft Teams
  https://docs.microsoft.com/en-us/learn/paths/m365-teams-upgrade/
• Enforce security, privacy, and compliance in Microsoft Teams
  https://docs.microsoft.com/en-us/learn/paths/m365-teams-security/
• Set up Microsoft Teams meetings for your organization
  https://docs.microsoft.com/en-us/learn/paths/m365-teams-setup-meetings/
• Deploy Teams phone systems with Direct Routing
  https://docs.microsoft.com/en-us/learn/paths/m365-teams-direct-routing/
• Plan your teams calling solution
  https://docs.microsoft.com/en-us/learn/modules/m365-teams-calling-plan-teams-calling-solution/
• Manage calls in Microsoft Teams by using auto attendants and call queues
  https://docs.microsoft.com/en-us/learn/modules/m365-teams-manage-calls-using-auto-attendants/
• Design and configure Microsoft Teams Rooms
  https://docs.microsoft.com/en-us/learn/paths/m365-teams-rooms/
• DLP for Teams and Microsoft 365
  https://docs.microsoft.com/en-us/learn/modules/m365-data-loss-prevention-microsoft-teams/
• Implement and manage external identities
  https://docs.microsoft.com/en-us/learn/modules/implement-manage-external-identities/

Instructor-led training

Microsoft Learning Partner

• Course MS-700T00-A: Managing Microsoft Teams
  https://docs.microsoft.com/en-us/learn/certifications/courses/ms-700t00

Exam Objectives

Plan and configure a Microsoft Teams environment (45-50%)

• Upgrade from Skype for Business to Microsoft Teams
  • choose an appropriate upgrade path and coexistence mode to meet specific requirements
    • Upgrade from a Skype for Business on-premises deployment to Teams
    • Project goals
    • FAQ — Upgrading from Skype for Business to Microsoft Teams
    • Choose your upgrade journey from Skype for Business to Teams
    • Getting started with your Microsoft Teams upgrade
    • About the upgrade framework
    • Understand Microsoft Teams and Skype for Business coexistence and interoperability
    • Migration and interoperability guidance for organizations using Teams together with Skype for Business
  • plan and troubleshoot meeting migration
    • Using the Meeting Migration Service (MMS)
    • Grant-CsTeamsUpgradePolicy
    • Managing MMS
  • configure Microsoft Teams upgrade notification and meeting app preferences
    • Automated Upgrades from Skype for Business Online to Microsoft Teams
    • Upgrade all users to Teams at one time
    • Set upgrade options for a single user in your organization
    • Upgrade from Skype for Business Online to Teams
  • configure coexistence mode for the organization and per-user
    • Setting your coexistence and upgrade settings
    • Understand Microsoft Teams and Skype for Business coexistence and interoperability
    • Coexistence with Skype for Business
    • Upgrade from Skype for Business on-premises to Teams
    • Islands mode
  • use Teams Advisor to assess and identify steps to roll out Microsoft Teams
    • Use Advisor for Teams to help you roll out Microsoft Teams
• Plan and configure network settings for Microsoft Teams
  • plan for successful network deployment by using Network Planner
    • Network requirements
    • Use the Network Planner for Microsoft Teams
    • Prepare your organization’s network for Microsoft Teams
    • Prepare your network for upgrading to Teams
    • Using Network Planner – example scenario
  • calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events
    • Prepare your organization’s network for Microsoft Teams
    • Microsoft Stream video delivery and network overview
    • What are Microsoft Teams live events?
  • assess network readiness by using the Network Testing Companion
    • Use Advisor for Teams to help you roll out Microsoft Teams
  • configure network ports and protocols used by Microsoft Teams client application
    • Office 365 URLs and IP address ranges
    • Prepare your organization’s network for Microsoft Teams
  • configure media optimizations by using QoS
    • Implement Quality of Service (QoS) in Microsoft Teams
    • Manage QoS Policy
    • Skype for Business Online and Microsoft Teams
  • configure and manage network and locations including reporting labels, emergency addresses, and network topology
    • Manage your network topology for cloud voice features in Microsoft Teams
    • Configure network settings – Location-based routing
• Implement governance and lifecycle management for Microsoft Teams
  • create and manage team templates
    • Get started with Teams templates
    • Teams template capabilities
    • Get started with Teams templates for Small and Medium Businesses
    • Create a team from an existing team
  • set up policies for Microsoft 365 group creation
    • Manage who can create Office 365 Groups
    • Plan for governance in Office 365 Groups
    • Control who can create Office 365 Groups
  • configure Microsoft 365 groups, expiration policy, and naming policy
    • Create classifications for Office groups in your organization
    • Configure the expiration policy for Office 365 groups
    • Office 365 Groups naming policy
    • Office 365 Group Expiration Policy
  • archive, unarchive, restore, and delete a team
    • Archive or delete a team in Microsoft Teams
    • Archive or restore a team
    • Delete a team
    • Restore a deleted Office 365 Group
• Configure and manage guest access
  • configure guest users for Microsoft Teams
    • Guest access in Microsoft Teams
    • Authorize guest access in Microsoft Teams
    • Microsoft Teams guest access checklist
    • Add a guest to a team
    • Turn on or turn off guest access to Microsoft Teams
  • configure guest permissions for a team
    • Manage guest access in Microsoft Teams
    • Set guest permissions for channels in Teams
    • Turn on or turn off guest access to Microsoft Teams
  • configure meeting and live events experiences for guests
    • Collaborate with guests in a team
  • configure messaging and calling options for guests
    • Collaborate with guests in a team
  • remove guests
    • Remove someone from a team
  • manage Azure AD access review for guests
    • Prerequisites
    • Create and perform an access review for guests
    • Manage guest access with Azure AD access reviews
    • What are Azure AD access reviews?
    • Create an access review of groups and applications in Azure AD access reviews
  • configure guest access from Azure AD portal
    • Quickstart: Add guest users to your directory in the Azure portal
    • Quickstart: Add a guest user with PowerShell
    • Add Azure Active Directory B2B collaboration users in the Azure portal
• Manage security and compliance
  • assign Microsoft Teams Admin roles
    • Teams roles and capabilities
    • Use Microsoft Teams administrator roles to manage Teams
    • Assign administrator and non-administrator roles to users with Azure Active Directory
    • Assign admin roles
  • create and manage compliance features, including retention policies and sensitivity labels
    • Retention policies in Microsoft Teams
    • Learn about retention labels
    • Sensitivity labels for Microsoft Teams
    • Permissions in the Security & Compliance Center
    • Learn about sensitivity labels
    • Security and compliance in Microsoft Teams
    • Retention Policies in Microsoft Teams 
    • Place a Microsoft Teams user or team on legal hold
    • Conduct an eDiscovery investigation of content in Microsoft Teams
  • create security and compliance alerts for Microsoft Teams
    • Information Protection Architecture
    • Alert policies in the security and compliance center
    • Create activity alerts
    • Alerts in the Security & Compliance Center
    • Search the audit log in the Security & Compliance Center
  • create an information barrier policy
    • Required licenses and permissions
    • Prerequisites
    • Information barriers in Microsoft Teams
    • Define policies for information barriers
  • interpret security reports for Microsoft Teams
    • Search the audit log in the Security & Compliance Center
    • Microsoft Teams usage report
    • Use activity reports for Microsoft Teams
    • Microsoft 365 Reports in the admin center – Microsoft Teams device usage
    • Microsoft Teams analytics and reporting
    • Microsoft Teams user activity report
• Deploy and manage Microsoft Teams endpoints
  • deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop), Windows Virtual Desktop (WVD), MacOS, and mobile devices
    • Teams on VDI components
    • Deploy Microsoft Teams with Microsoft 365 Apps
    • Teams for Virtualized Desktop Infrastructure
    • Microsoft Teams on Windows Virtual Desktop
    • Install Microsoft Teams using Microsoft Endpoint Configuration Manager
  • manage configuration profiles
    • Manage your devices in Microsoft Teams
  • manage Microsoft Teams device tags
    • Manage and filter Microsoft Teams device tags – Microsoft Teams | Microsoft Docs
  • manage device settings and firmware
    • Finding the Firmware version on a mobile device
  • configure Microsoft Teams Rooms
    • Deployment overview
    • Configure a Microsoft Teams Rooms console
    • Microsoft Teams Rooms requirements
    • Configure accounts for Microsoft Teams Rooms
    • Deploy Microsoft Teams Rooms with Microsoft 365 or Office 365
    • Deploy Microsoft Teams Rooms with Exchange Online
    • Deploy Microsoft Teams Rooms with Exchange on premises
• Monitor and analyze service usage
  • interpret Microsoft Teams usage reports
    • Interpret the report
    • Monitor usage and feedback in Microsoft Teams
    • Microsoft Teams usage report
    • Microsoft Teams live event usage report
    • Microsoft Teams PSTN usage report
    • Microsoft Teams analytics and reporting
    • Microsoft Teams user activity report
    • Microsoft Teams device usage report
    • Microsoft Teams PSTN blocked users report
    • Microsoft Teams PSTN minute pools report
  • interpret Microsoft 365 usage reports
    • Microsoft 365 usage analytics
    • Microsoft 365 Reports in the admin center – Email apps usage
    • Microsoft 365 Reports in the admin center – Yammer device usage report
    • Microsoft 365 Reports in the admin center – SharePoint site usage
    • Microsoft 365 Reports in the admin center – Email activity
    • Microsoft 365 Reports in the admin center – OneDrive for Business usage
    • Microsoft 365 Reports in the admin center – Yammer activity report
    • Microsoft 365 Reports in the admin center – Mailbox usage
    • Use activity reports for Microsoft Teams
  • optimize call quality by using Call Analytics
    • Monitor and improve call quality for Microsoft Teams
    • Monitor and improve call quality in Microsoft Teams
    • Set up Call Analytics for Microsoft Teams 
  • analyze organization-wide call quality by using Call Quality Dashboard
    • Dimensions and measurements available in Call Quality Dashboard
    • Turn on and use Call Quality Dashboard for Microsoft Teams and Skype for Business Online
  • use Power BI to identify call quality issues
    • Introducing Microsoft Call Quality Power BI Connector (aka CQD Power BI Connector) – Microsoft Tech Community
    • Use Power BI to analyze CQD data for Microsoft Teams – Microsoft Teams | Microsoft Docs

Manage Chat, Calling, and Meetings (30-35%)

• Manage chat and collaboration experiences
  • configure messaging policies
    • Manage messaging policies in Teams
    • Messaging policy settings
    • Grant-CsTeams Messaging Policy
    • Manage teams policies in Microsoft Teams
  • manage external access
    • Manage external access in Microsoft Teams
    • Plan for external access
    • External sharing overview
  • manage channels for a team
    • Overview of teams and channels in Microsoft Teams
    • What can a channel moderator do?
    • Set up and manage channel moderation in Microsoft Teams
    • See all channels in a team
    • Create a channel in Teams
  • manage private channel creation policies
    • Manage the life cycle of private channels in Microsoft Teams
    • Edit a teams policy
    • Private channels in Microsoft Teams
    • Manage teams policies in Microsoft Teams
  • manage email integration
    • Manage Microsoft Teams settings for your organization
    • Teams org-wide settings in the Microsoft Teams admin center
    • Send an email to a channel in Teams
    • Manage who can send email to a channel in Teams
  • configure external access for SharePoint and OneDrive for Business
    • Authorize guest access in Microsoft Teams
    • Manage sharing in OneDrive
    • Manage sharing settings
    • Turn external sharing on or off
    • External sharing overview
  • manage cloud file storage options for collaboration
    • Manage Microsoft Teams settings for your organization
    • Files
• Manage meeting experiences
  • configure meeting settings
    • Meetings in Microsoft Teams
    • Manage meeting settings in Microsoft Teams
    • Change participant settings for a Teams meeting
  • create and manage meeting policies
    • Manage meeting policies in Teams
    • Set-Cs Teams Meeting Policy
    • Meetings and conferencing in Microsoft Teams
    • Grant-Cs Teams Meeting Policy
    • Microsoft Teams PowerShell Overview
  • configure settings for live events
    • Configure live event settings in Microsoft Teams
    • Prepare your organization’s network for Microsoft Teams
    • Set up for live events in Microsoft Teams
    • Get started with Microsoft Teams live events
  • create and manage policies for live events
    • Set up event support URL
  • configure conference bridge settings
    • Manage the Audio Conferencing settings for your organization in Microsoft Teams
    • Set up Audio Conferencing for Microsoft Teams
• Manage phone numbers
  • recommend a PSTN connectivity solution based on specific business requirements
    • Cloud voice in Microsoft Teams
    • Microsoft telephony solutions
    • What is Phone System in Office 365?
    • Phone System Direct Routing
  • order phone numbers
    • Getting phone numbers for your users
    • Getting service phone numbers
    • Phone numbers for Audio Conferencing in Microsoft Teams
  • manage service numbers
    • Manage phone numbers for your organization
    • Getting service phone numbers
  • add, change, or remove an emergency address for your organization
    • Add, change, or remove an emergency location for your organization
    • Add, change, or remove a place for an emergency location in your organization
  • assign, change, or remove a phone number for a user
    • Assign, change, or remove a phone number for a user
  • manage voice and audio conferencing settings for users
    • Understand calling in Microsoft Teams
    • Manage voice mail settings for a user in Exchange Online
    • Manage audio settings in a Teams meeting
    • Calling policies in Microsoft Teams

• • configure dynamic emergency calling
    • Configure dynamic emergency calling
• Manage Phone System
  • manage resource accounts
    • What is Phone System in Office 365?
    • Manage resource accounts in Microsoft Teams
  • create and configure call queues
    • Create a Cloud call queue
  • create and configure auto attendants
    • Set up a Cloud auto attendant
    • Answer auto attendant and call queue calls directly from Teams
    • Small business example — Set up an Auto Attendant
    • What are Cloud auto attendants?
  • manage call park policies
    • Call park and retrieve in Microsoft Teams
  • manage calling policies
    • Calling policies in Microsoft Teams
    • Manage emergency calling policies in Microsoft Teams
  • manage caller ID policies
    • Manage caller ID policies in Microsoft Teams
    • Set the Caller ID for a user
    • How can caller ID be used in your organization
  • interpret the Direct Routing health dashboard
    • Health Dashboard for Direct Routing
    • Monitor and troubleshoot Direct Routing

Manage Teams and app policies (20-25%)

• Manage a team
  • create a team
    • Create a team from scratch
    • Overview of teams and channels in Microsoft Teams
    • Create your first teams and channels in Microsoft Teams
  • upgrade an existing resource to a team
    • Create a team from an existing group
    • Enhance existing Microsoft 365 groups with Microsoft Teams
  • manage privacy levels for a team
    • Manage team settings and permissions in Teams
  • manage org-wide teams
    • Create an org-wide team in Microsoft Teams
    • Manage Microsoft Teams settings for your organization
• Manage membership in a team
  • manage users in a team
    • Manage team settings and permissions in Teams
    • Assign team owners and members in Microsoft Teams
    • Manage user access to Microsoft Teams
    • Manage teams in the Microsoft Teams admin center
  • configure dynamic membership
    • Overview of dynamic membership for teams
    • Dynamic membership rules for groups in Azure Active Directory
    • Create or update a dynamic group in Azure Active Directory
    • Change static group membership to dynamic in Azure Active Directory
  • manage access review for team members
    • Manage user access with Azure AD access reviews
    • Create an access review of groups and applications in Azure AD access reviews
    • Complete an access review of groups and applications in Azure AD access reviews
• Implement policies for Microsoft Teams apps
  • create and manage app permission policies
    • Manage app permission policies in Microsoft Teams
    • Admin settings for apps in Microsoft Teams
  • create and manage app setup policies
    • Manage app setup policies in Microsoft Teams